Sunday, September 13, 2015
Salesmen Are People Too
Urban Dictionary describes a "Provo All-Star" as, A male 18-30 years of age living in or around the city of Provo. Typically a return missionary who spends his post mission life as a D-bag... Will either avoid marriage until his parents threaten stop paying for school or will immediately marry some dumb 18 year old after he gets off his mission. He will usually find a job selling security systems making nothing of his life while wasting his parents money at BYU or UVU."
Salesmen are often looked at with this type of "one story" perspective. Many view these door to door sellers as "untrustworthy" or "shadey." The automatic reaction to those who choose sales as their field of employment is to put up a mental blockade to prevent anything bad from happening. The first thought is that they lie to get what they want. Little to no one believes in an honest salesperson.
Having worked as a door-to-door salesperson I know that this is type of persona is the exception, not the rule. Working for a sales company has taught me a lot about myself and a lot about the caliber of other salesmen. All of the salesmen the I know and have worked with are hardworking, moral people who are trying to support themselves and their families. Many have an entrepreneurial mindset and thus are not content in another form of employment where they don't have control of their own income.
In the sales company I work for, the majority of salesmen have families to support. They are frequent church-goers and make an effort to give back to others and the community. In our company we make it a priority to have our customers familiar with our sales process. We want to be sure they understand the contract and are happy with the terms. We also hold a monthly service project because we know that it is important to give back to the communities in which we live. Door-to-door sales and salespeople and misunderstood and are victims of the "one story" perspective.
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I can totally relate to this! My mom is a real estate agent, and she is always getting slack for being a salesman. When in reality you couldn't buy your home without her!
ReplyDeleteYes, I agree with this as well. I have overheard many people joke around becoming a salesperson as if it is some lowly job to be avoided at all costs when in reality, the people that are good at it have worked just as hard and put in so many hours in order to get to their position. Yes, sometimes they come off as a little pushy, but if you keep in mind they are only trying to sustain themselves and sometimes their own families I think people would view them with a little more respect.
ReplyDeleteThis is so true! I used to work for Vivint and the sales reps always got blamed for everything. I was in customer service and I noticed that most of the complaints were more the customer's fault than the sales rep's. There are definitely some shady reps out there but the majority of them are actually really great.
ReplyDeleteThis brings up so many good points--especially the entrepreneurial mindset of many salesmen! A sales job requires a level of determination and ability to connect with people that is often unmatched in other professional settings.
ReplyDeleteHaving worked in sales for two summers now I love how you pinned down the mentality of someone who has never done sales before. I think the reason a lot of people hate on the job is because they couldn't do it themselves. The job is mentally one of the toughest jobs I've ever done. In the company that i work for both years my whole team have been active church goers and most of them getting ready to accomplish big things in their life like preparing for law-school or dental school. Great work!
ReplyDeleteSales provides a really easy way to turn into the amoral provo all star type, but it's impressive how many stay good.
ReplyDeleteI'm a wardrobe consultant for the Men's Wearhouse and I get salesman single-storied almost every single day! I'm not a forceful or shadey person. I simply make suggestions and recommendations based on customer needs and wants. Yet so many people are afraid of being "sold" that they don't accept my help, even if it's getting them in the area that their correct size is in. Not every salesman is a slammer; some genuinely want to help.
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